I just wanted to let the British Airways Chengdu Office know about our wonderful experience. Their staff was really understanding and quick to address any issues my family and I had with our trip. They helped us choose our seats, supported us with last-minute changes, and walked us through the booking process. Their willingness to go above and beyond and their amiable demeanor were what most impressed me. Our trip went considerably more smoothly as a result. Excellent service—I heartily endorse them!
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