Visiting the British Airways Nairobi office was a great experience. The staff were friendly and professional, offering prompt assistance with my flight booking. They were knowledgeable about all the details I needed, including baggage policies and travel options. The office itself was well-maintained, providing a comfortable atmosphere. I was impressed with how smoothly everything was handled, and the staff made sure all my questions were answered. The service was efficient, and I left feeling confident about my upcoming trip. Overall, my visit to the British Airways Nairobi office was hassle-free, and I would definitely recommend their services.