When my mom visited the Delta Airlines New York Office to inquire about changing her ticket, she was greeted by professional and polite staff. They ensured she understood the procedure and thoroughly explained the available options along with any related costs. The office was well-organized and easy to find, making the visit hassle-free. She appreciated the staff’s professionalism and how quickly and effectively her questions were answered. Overall, it was a seamless and enjoyable experience, leaving her confident and satisfied with the service.