My family and I had a fantastic day at the Lufthansa Airlines Chicago office. When it came to arranging and modifying our flights, the service was incredibly helpful. They helped us save money on our tickets and took the time to explain our options. The office was clean and roomy, and the personnel were professional and kind. I was quite pleased with the quality of customer service we received, and we felt well taken care of. I heartily endorse this office to any local Lufthansa passengers!